reply.my is an AI chatbot for aesthetic clinics that replies to WhatsApp messages, answers simple clinic questions, books consultations, sends reminders and follows up with clients.
An AI WhatsApp chatbot for aesthetic clinics helps clients get quick answers, understand your services, book consultations, receive reminders and confirm deposits.
Most clients message on WhatsApp first. reply.my can also help with Instagram, Messenger, Telegram and LINE.
Best for bookings and quick replies
Reply to DMs from new clients
Help Facebook page visitors
Support Telegram users
Useful for LINE-first customers
When someone asks about pigmentation, acne scars, injectables, lasers or skin treatments, they may message more than one clinic. The clinic that replies first usually gets the consultation.
Your clinic may be closed, but clients still want package info, consultation slots and location details.
Your team may be answering calls, serving walk-ins or helping practitioners between treatments.
Clients keep asking about prices, promos, treatment time, location and available consultation slots.
WhatsApp reminders help clients remember consultations and treatment sessions.
reply.my can help your aesthetic clinic reply in the language clients prefer.
AI can pass skin concerns, pregnancy, allergies, medication and treatment questions to your team.
It is simple. Client sends a message. AI replies right away. Booking gets done. Your team can take over anytime.
They ask about treatments, prices, consultation slots or location.
The message gets a clear answer without waiting.
It asks for service interest, date, time and client name.
Your clinic team handles suitability, medical and treatment questions.
The chatbot does not replace your team. It helps your staff stop answering the same simple questions again and again.
| Task | Manual team | reply.my AI chatbot |
|---|---|---|
| First reply speed | Depends on staff availability | Replies in seconds |
| Common questions | Staff repeat the same answers | AI explains approved information |
| Booking | Staff ask details one by one | AI collects name, service, date and time |
| Reminders | Often done manually | AI sends WhatsApp reminders |
| After-hours messages | Usually wait until tomorrow | AI replies even after hours |
| Human handover | Staff handle complex questions | AI passes the chat to your team |
Help your clinic reply faster, book more consultations and save front desk time.
Answer simple questions about clinic hours, packages, promos, location and available consultation slots.
Share approved information for common services like skin consultation, laser, facial aesthetics or body treatments.
Ask for preferred date, time, outlet, concern area and client name before confirming a slot.
Send WhatsApp reminders so clients remember their consultation or treatment session.
Send payment or deposit links when clients are ready to confirm a consultation.
Pass suitability, medical, medication, allergy and complex treatment questions to your clinic team.
Follow up after enquiries, remind clients about sessions or share approved promotions.
See messages, bookings, reply speed and common client questions in one place.
Support English, Bahasa Malaysia and Chinese.
Choose a question or type your own message. The demo will show how AI can reply safely.
Simple jobs your AI helper can do inside WhatsApp and other chat apps.
“Hi, do you treat pigmentation?”
“Can you send your skin treatment prices?”
“Can I book a consultation this Saturday?”
“Do you have any facial or laser promo?”
“Can I move my appointment to tomorrow?”
“Please send me the deposit link.”
“Reminder: your consultation is tomorrow at 3pm.”
“I am pregnant. Can I do this treatment?”
“Would you like to book your next session?”
If your team answers the same questions every day, AI can help. If bookings are missed, AI can reply and remind faster.
This is only an estimate. Results depend on your offer, traffic, team and customer behaviour.
AI can help your business reply faster and miss fewer booking requests.
See My SavingsStart with a pilot, grow into a structured industry system, or let our team manage advanced ConversationOps for high-volume sales teams.
For businesses that want to test AI-assisted inquiry handling before a full rollout.
Best for: clinics, beauty centers, education, car dealers, travel and visa agencies.
Start PilotFor growing businesses that need a structured system to capture, qualify, route and follow up with WhatsApp, Instagram and TikTok inquiries.
Best for: businesses that already receive regular inquiries from ads or social media.
Build My SystemFor high-volume sales teams that need advanced routing, reporting, workflow optimization and management visibility across multiple customer channels.
Best for: high-volume sales teams that want management visibility and continuous improvement.
Short stories showing faster replies, more consultations and better follow-up.
Clear answers for owners and teams.
It is a smart helper inside WhatsApp. It replies to client questions, shares approved clinic information, helps book consultations and sends reminders.
No. It should not diagnose, promise results or replace a licensed practitioner. For treatment suitability, medical history or clinical questions, the chatbot should pass the conversation to your clinic team.
Yes. It can ask for the client’s concern, preferred date, time, outlet and name. Your clinic team can confirm details when needed.
Yes. It can reply in English, Bahasa Malaysia and Chinese.
No. It helps your team answer simple repeated questions. Your staff can take over anytime.
Most clinics can launch a first chatbot in 3 to 7 working days after sharing services, prices, opening hours and booking rules.
Yes. reply.my can help with WhatsApp first, and can also support Instagram, Facebook Messenger, Telegram and LINE.
Start with your WhatsApp number and aesthetic clinic type. reply.my will help turn your services and booking process into a simple AI chatbot.
No credit card · Fully managed setup · Local support
Tell us your business type and biggest issue. We will WhatsApp you shortly.