For small physiotherapy clinics
RM 199/mo
Good for one physiotherapy clinic that wants simple WhatsApp replies.
- 1 WhatsApp number
- 500 conversations/month
- FAQ replies
- Basic booking flow
- Email support
reply.my is an AI chatbot for physiotherapy clinics that replies to WhatsApp messages, answers simple clinic questions, books appointments, sends reminders and follows up with patients.
An AI WhatsApp chatbot for physiotherapy clinics helps patients get quick answers, understand your services, book appointments, receive reminders and confirm deposits.
Most patients message your clinic on WhatsApp first. reply.my can also help with Instagram, Messenger, Telegram and LINE.
Best for appointment bookings and quick replies
Reply to DMs from new patients
Help Facebook page visitors
Support patients who prefer Telegram
Useful for patients who use LINE
When someone has back pain, sports injury, knee pain, shoulder pain or needs rehab, they may message more than one clinic. The physiotherapy clinic that replies first usually gets the appointment.
Your clinic may be closed, but patients still want fees, available slots and location details.
Your team may be answering calls, helping walk-ins or supporting therapists between sessions.
Patients keep asking about fees, opening hours, therapist availability, location and appointment slots.
Simple WhatsApp reminders help patients remember physiotherapy and rehab sessions.
reply.my can help your physiotherapy clinic reply in the language patients prefer.
AI can pass pain, injury, post-surgery and treatment questions to your clinic team.
It is simple. Patient sends a message. AI replies right away. Appointment gets booked. Your clinic team can take over anytime.
They ask about back pain, sports injury, rehab, fees or location.
The patient gets a clear answer without waiting.
It asks for service type, date, time and patient name.
Your clinic team handles pain, injury and treatment questions.
The chatbot does not replace your physiotherapists or clinic staff. It helps your team stop answering the same simple questions again and again.
| Task | Manual front desk | reply.my AI chatbot |
|---|---|---|
| First reply speed | Depends on staff availability | Replies in seconds |
| Clinic questions | Staff repeat the same answers | AI explains approved clinic and service information |
| Appointment booking | Staff ask details one by one | AI collects concern, date, time and name |
| Appointment reminders | Often done manually | AI sends WhatsApp reminders |
| Deposit links | Staff send manually | AI can send deposit links |
| After-hours messages | Usually wait until tomorrow | AI replies even after clinic hours |
| Languages | Depends on staff | English, BM and Chinese support |
| Pain or injury questions | Staff must handle carefully | AI passes the chat to your clinic team |
Help your clinic reply faster, book more appointments and save reception time.
Answer simple questions about clinic hours, fees, location, services and available appointment slots.
Guide patients to common service types like back pain, sports injury, post-surgery rehab, posture correction or mobility assessment.
Ask for preferred date, time, outlet, concern area and patient name before confirming a slot.
Send WhatsApp reminders so patients remember their appointment or rehab session.
Send payment or deposit links when patients are ready to confirm an appointment.
Pass pain, injury, post-surgery, insurance and complex questions to your clinic team.
Follow up after enquiries, remind patients about sessions or share approved clinic updates.
See messages, appointments, reply speed and common patient questions in one place.
Support English, Bahasa Malaysia and Chinese.
Choose a patient question or type your own message. The demo will show how AI can reply safely.
reply.my can be trained with your own services, fees, clinic hours, therapist availability and booking rules.
Appointment booking, service questions, deposit links and reminders.
Injury enquiries, therapist availability and rehab session bookings.
Common pain enquiries, safe handoff and assessment booking.
Rehab programme questions, appointment reminders and follow-ups.
Posture assessment, mobility screening and appointment booking.
Multi-branch enquiries, outlet routing and location-based replies.
Whether you run a physiotherapy clinic in Kuala Lumpur, a sports rehab centre in Petaling Jaya, a back pain clinic in Johor Bahru or a physio group in Singapore, reply.my can help patients get answers faster and book appointments more easily.
Simple jobs that your AI helper can do inside WhatsApp.
“Hi, do you treat back pain?”
“Can you send your physio services and fees?”
“How much is first physio session?”
“Can I book this Saturday?”
“Can I move my appointment to tomorrow?”
“Please send me the deposit link.”
“Reminder: your physio appointment is tomorrow at 3pm.”
“I have knee pain. Can someone advise?”
“Would you like to book your next rehab session?”
If your reception team answers the same questions every day, AI can help. If patients forget appointments, AI can remind them.
This is only an estimate. Even a few recovered appointments per month can help pay for your physio chatbot.
AI can help your physiotherapy clinic reply faster and miss fewer appointment requests.
See My Clinic SavingsStart small. Upgrade when your messages and appointments grow.
Good for one physiotherapy clinic that wants simple WhatsApp replies.
Best for physiotherapy clinics that get many WhatsApp and social messages.
For clinic teams that need more channels and custom setup.
Use this simple format for approved physiotherapy customer testimonials: before, after, result and quote.
Before: Patients waited hours for WhatsApp replies and appointment confirmation.
After: AI replied fast and collected appointment booking details automatically.
Before: Patients often asked about fees, therapist availability and opening hours.
After: AI answered common questions instantly and passed pain questions to staff.
Before: Patients forgot follow-up sessions and reminders were done manually.
After: AI sent WhatsApp reminders and helped patients book the next visit.
Clear answers for physio clinic owners and teams.
It is a smart helper inside WhatsApp. It replies to patient questions, shares clinic information, helps book appointments and sends reminders.
No. It should not diagnose, give treatment advice or replace a physiotherapist. For pain, injury, exercise or medical questions, the chatbot should pass the conversation to your clinic team.
Yes. It can ask for the patient’s concern, preferred date, time, outlet and name. Your clinic team can confirm details and therapist availability when needed.
Yes. It can reply in English, Bahasa Malaysia and Chinese. This helps patients ask questions in the language they are comfortable with.
No. It helps your team. The chatbot answers simple repeated questions and helps with booking. Your reception team can take over anytime.
It can help by sending WhatsApp reminders and deposit links. Results depend on your booking rules and patient behaviour.
Yes. A small physiotherapy clinic can start with simple WhatsApp replies, clinic information and appointment booking. More features can be added later.
Most physiotherapy clinics can launch a first chatbot in 3 to 7 working days after sharing services, fees, opening hours and booking rules.
Yes. Your team can take over anytime when a patient has pain, injury, medical questions, complaints or special requests.
Yes. reply.my can help with WhatsApp first, and can also support Instagram, Facebook Messenger, Telegram and LINE.
Start with your WhatsApp number and physiotherapy clinic type. reply.my will help turn your services and booking process into a simple AI chatbot.
No credit card · Local setup support · Cancel anytime
Tell us your clinic type and biggest issue. We will WhatsApp you shortly.