For small teams
RM 199/mo
Good for one location that wants simple WhatsApp replies.
- 1 WhatsApp number
- 500 conversations/month
- FAQ replies
- Basic booking flow
- Managed setup support
reply.my is an AI chatbot for rehab centres that replies to WhatsApp messages, answers simple centre questions, books assessments, sends reminders and follows up with patients or families.
An AI WhatsApp chatbot for rehab centres helps patients and families get quick answers, understand your programmes, book assessments, receive reminders and confirm deposits.
Most patients and families message on WhatsApp first. reply.my can also help with Instagram, Messenger, Telegram and LINE.
Best for bookings and quick replies
Reply to DMs from new patients and families
Help Facebook page visitors
Support Telegram users
Useful for LINE-first customers
When someone needs rehab help for a loved one, they want answers quickly. If your team replies late, they may contact another centre first.
Your centre may be closed, but families still want programme details, fees and available assessment slots.
Your team may be helping patients, answering calls or coordinating schedules.
Families keep asking about fees, programmes, visiting hours, therapist availability and location.
WhatsApp reminders help patients and families remember assessments and therapy sessions.
reply.my can help your rehab centre reply in the language families prefer.
AI can pass diagnosis, condition, suitability and care questions to your rehab team.
It is simple. Family member sends a message. AI replies right away. Booking gets done. Your team can take over anytime.
They ask about rehab programmes, assessments, fees or location.
The message gets a clear answer without waiting.
It asks for programme interest, date, time and patient name.
Your rehab team handles medical, care and suitability questions.
The chatbot does not replace your team. It helps your staff stop answering the same simple questions again and again.
| Task | Manual team | reply.my AI chatbot |
|---|---|---|
| First reply speed | Depends on staff availability | Replies in seconds |
| Common questions | Staff repeat the same answers | AI explains approved information |
| Booking | Staff ask details one by one | AI collects name, service, date and time |
| Reminders | Often done manually | AI sends WhatsApp reminders |
| After-hours messages | Usually wait until tomorrow | AI replies even after hours |
| Human handover | Staff handle complex questions | AI passes the chat to your team |
Help your centre reply faster, book more assessments and save admin time.
Answer simple questions about centre hours, fees, location, programmes and available assessment slots.
Share approved information for stroke rehab, sports rehab, post-surgery rehab, elderly care or mobility support.
Ask for preferred date, time, programme interest, patient name and contact details.
Send WhatsApp reminders so patients and families remember assessments and therapy sessions.
Send payment or deposit links when families are ready to confirm an assessment.
Pass medical, diagnosis, condition, suitability and complex care questions to your rehab team.
Follow up after enquiries, remind families about sessions or share approved next steps.
See messages, bookings, reply speed and common family questions in one place.
Support English, Bahasa Malaysia and Chinese.
Choose a question or type your own message. The demo will show how AI can reply safely.
Simple jobs your AI helper can do inside WhatsApp and other chat apps.
“Hi, do you provide stroke rehab?”
“Can you send your rehab programmes and fees?”
“Can I book an assessment this week?”
“Do you have therapist slots this Friday?”
“Can I move the session to tomorrow?”
“Please send me the deposit link.”
“Reminder: your rehab assessment is tomorrow at 11am.”
“My father had surgery. Can someone advise?”
“Would you like to book the next therapy session?”
If your team answers the same questions every day, AI can help. If bookings are missed, AI can reply and remind faster.
This is only an estimate. Results depend on your offer, traffic, team and customer behaviour.
AI can help your business reply faster and miss fewer booking requests.
See My SavingsStart small. Upgrade when your messages and bookings grow.
Good for one location that wants simple WhatsApp replies.
Best for businesses that get many WhatsApp and social messages.
For teams that need more channels and custom setup.
Short stories showing faster replies, more assessments and clearer support.
Clear answers for owners and teams.
It is a smart helper inside WhatsApp. It replies to patient or family questions, shares centre information, helps book assessments and sends reminders.
No. It should not diagnose, give medical advice or replace a healthcare professional. For diagnosis, condition, treatment or care questions, the chatbot should pass the conversation to your rehab team.
Yes. It can ask for programme interest, preferred date, time, patient name and contact details. Your team can confirm details when needed.
Yes. It can reply in English, Bahasa Malaysia and Chinese.
No. It helps your team answer simple repeated questions. Your staff can take over anytime.
Most centres can launch a first chatbot in 3 to 7 working days after sharing programmes, fees, opening hours and booking rules.
Yes. reply.my can help with WhatsApp first, and can also support Instagram, Facebook Messenger, Telegram and LINE.
Start with your WhatsApp number and rehab centre type. reply.my will help turn your programmes and booking process into a simple AI chatbot.
No credit card · Fully managed setup · Local support
Tell us your business type and biggest issue. We will WhatsApp you shortly.