reply.my turns chats from WhatsApp, ads, QR codes, chat links and website widgets into simple workflows for Sales, Support, Marketing and Team Operations.
When a customer sends a message, reply.my helps your business do the next step automatically.
Most businesses do not lose customers because the product is bad. They lose customers because replies are slow, follow-ups are forgotten, or chats are hard to manage.
Customers ask a question, but your team is busy. The customer may go to another business.
Leads come from ads, QR codes, website widgets and social channels. It becomes messy.
Hot leads and old customers are not followed up at the right time.
Managers cannot easily see who replied, what is pending and which leads are stuck.
This helps customers understand quickly without reading a long page.
Capture leads from chat links, QR codes, ads and website widgets. Then AI asks the right questions and routes the lead to the right salesperson.
Every message can become a lead. reply.my helps capture, qualify, route and track it.
Use chat links, QR codes, ads and website widgets to start conversations.
AI asks simple questions, checks what the customer needs and sends the lead to the correct salesperson.
Your team can see, assign, reply and collaborate without jumping between many apps.
Keep every customer chat visible and organized.
AI handles common questions. Your team handles important cases.
Send the right message to the right group, then automate the follow-up.
Tell customers about promotions, updates and reminders.
Collect new contacts and send follow-ups automatically.
Use automation, mobile access and reports so your team knows what to do next.
Create rules so chats move to the right team at the right time.
Reply on the go and track activity clearly.
Easy enough for anyone on your team to understand.
From ads, QR code, website widget, chat link or messaging app.
AI collects name, need, location, service, budget or issue.
The right salesperson, support agent or team gets the conversation.
Lifecycle, CRM sync, reports and dashboards keep everything clear.
| Task | Without reply.my | With reply.my |
|---|---|---|
| Lead capture | Leads come from many places and may be missed. | Chat links, QR codes, ads and website widgets can start a trackable conversation. |
| Lead qualification | Staff ask the same questions again and again. | AI Agents or Workflows collect the right details first. |
| Support inbox | Chats are split across phones and apps. | Teams manage customer chats in one shared Inbox. |
| Marketing follow-up | Old leads and customers are forgotten. | Broadcasts, segments and Workflows help bring them back. |
| Team tracking | Managers guess what is happening. | Dashboards and reports show activity and performance. |
This is only a simple estimate, but it helps customers understand the cost of manual replies.
on manual chat replies. If leads are missed, potential opportunity can also be lost.
Sales leads, support chats, marketing follow-ups or team operations — we will help you plan the workflow.